I'm Very Pleased with the Customer Service I Receive Each and Every Time I Rent a Car. Hertz is Number One in my Book and The Team at Their Harvey, Louisiana Location on Manhattan Blvd. is Awesome.
I called to rent a car no answer after continuous calls so I called the 1800 number. The agent was super friendly and took care of me. So the day of my rental I called over 3 times with no answer to set up a pickup finally someone answers and they put me on hold. I was on hold so long my call went to voicemail. I ended up going with Enterprise they setup pickup and my reservation super quick. I would not recommend this location to anyone there is no such thing as a sense of urgency nor customer service.
Good service! Nadia was great!
This was my worst experience with a Hertz location. Picking up the car was a nightmare. It wasn't ready when I got there - it was having it's oil changed. When it finally came back they hurriedly cleaned it, but didn't really check it over. The low tire pressure light was on when I picked it up, but wasn't noted because it was already 6:30. At turn in, I'm now expected to buy a new tire from their buddy down the road. All the tires needed was air, but that isn't good enough. Talk about a scam! Be VERY careful using this office! Just found out this car has been in here before for this same problem.SCAM
Check out takes for ever. They don't worry about customer service.
Hertz is a US Car Rental based in Harvey, Louisiana. Hertz is located at 1950 Manhattan Blvd, Harvey, LA 70058, USA.
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