I love their donuts but both the Manhattan and Terry Pkwy Dunkin have just failed me so many times. And I had to go to other places who actually kept a full or nearly full stock of good donuts out at all hours of the day.
Imagine my surprise when today, with one lone lady running the show Laquanda. She actually single-handedly ran the food and beverage prep, the service counter and the window on her own. And actually managed to get me a nice selection of donuts. Moreover, she actually cared about keeping a customer unlike most of the employees there. I believe they call this "exceeding expectations". Granted, the bar was set pretty low at this point.
So I wanted to note that the last 7 or 8 times I went for donuts at say 11am or 12pm. Dunkin Donuts had pretty much no donuts.
Employees was sitting down drinking coffee with headphones in. Ask for a breakfast sandwich and was told the oven was broken and that they are not doing any sandwiches. They also told me the oven will be working later today this location is a joke.
Now, I half expect things to return to the way they were next time I go considering this was a special case due to the Hurricane yesterday.
Love the friendliness of the employees. The fact they remember me and what I get makes me free special. They are great with a great cup of coffee.
The staff is nice and friendly. However the place need some maintenance and cleaning.
But here's hoping they step things up next time.
This morning in the drive thru I tried ordering ice coffee swirl and she asked "what are you trying to order, what do you want" but said very rude-like, when I explained she sounded upset with me saying "why didn't you just say that" i just came from terrytown dunkins because they were out of chocolate glazed doughnuts I'm definitely not ever coming to this place.
I am sure it's a one time deal, but I wanted to review.
Dunkin Donuts is a US Bakery based in Harvey, Louisiana. Dunkin Donuts is located at 2301 Manhattan Blvd, Harvey, LA 70058, USA.
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